A.      Privacy statement according to the DSGVO

I.         Name and address of the responsible person

The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws is:


Myliusstr. 9

60323 Frankfurt am Main


Tel.: 069 95 01 65 06

E-Mail: info@aviaweb.de

Website: http://fairhotelfrankfurt.de

Contact Person: Artjom Reznitski

II.      General information about data processing

1.        Scope of processing of personal data when booking

In principle, we process personal data of our users only if you make a booking via our reservation system, stay in a hotel of the FairHotelGroup or contact us. We receive the personal data from you directly or from the third party commissioned by you as well as the online travel agencies or our franchisees you use for the booking.

The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent can not be obtained for reasons of fact and the processing of the data is permitted by law.

For the processing of the bookings we use the third party, the booking system of the Hotelpartner Deutschland GmbH , Neuer Wall 32, 20354 Hamburg, Germany.

If you make a reservation through our reservation system or reserve a room directly in a hotel of the FairHotelGroup, we will collect data from you.

The information collected during the booking or your stay includes, among other things:

                                • Your first name and surname, your e-mail address, your postal and business address, your telephone number, your payment card information
                                • Information about the room and room preferences that you provided when making your booking, such as the preferred room, amenities and personal wishes or preferences that you have made in the Comments field or the hotel directly.

We use the collected data primarily to process your hotel booking: the provision of services booked, communication with you, billing, etc.

Insofar as and as long as the processing of the data is required for the conclusion of the contract, Art. 6 para. 1 lit. b DSGVO as a permission standard for data processing.

After your stay, you may receive additional communication related to your stay or a guest satisfaction survey.

The data collected by you in this way will be deleted once the reciprocal obligations have been met, in particular your stay with us and the billing have been completed.

2.        Transfer to third parties

The booking data provided by you will be stored in the booking system provided by Hotelpartner GmbH, Neuer Wall 32, 20354 Hamburg, Germany. If technically necessary for the execution of your order, your personal data will be forwarded to other third party providers. The maintenance of the booking system is a necessary condition for the execution of the contract, Art. 6 para. 1 lit. b DSGVO. We make sure that these third party providers have committed themselves to the observance of the legal and our specific data protection regulations, in particular also to the timely deletion of your personal data.

In some circumstances, such as the following, we may share your dates with other third parties:

                                • if we believe in good faith that disclosure is required by law or to protect hotel guests, employees, public ownership
                                • where disclosure is required to comply with a court order, judgment, summons, arrest warrant or judicial process; or
                                • in the case of a merger or the sale of the company or its part

3.        Use of website analytics services


This website uses the “Google Analytics” service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze users’ website usage. The service uses “cookies” – text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

On this website accesses the IP anonymization. The IP address of users is shortened within the member states of the EU and the European Economic Area. This reduction eliminates the personal reference of your IP address. Under the terms of the agreement, which website operators have entered into with Google Inc., they use the information collected to compile an evaluation of website activity and site activity, and provide Internet-related services.

You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the appropriate plugin: https://tools.google.com/dlpage/gaoptout?hl=en .

Learn more about data usage by Google Inc: https://support.google.com/analytics / answer / 6004245? hl = en .

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The data processing is done anonymously. The legal basis for the use of Google Analytics results from Art. 6 para. 1 lit. f DSGVO due to our legitimate interest in adapting and improving our offer.

This website uses Google AdSense. It is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, for the inclusion of advertisements. Google AdSense uses cookies. These are files that, when stored on the PC, Google can analyze the data of your use of our website. In addition, Google AdSense uses additional web beacons, invisible graphics that allow Google to analyze clicks on this site, traffic on it and similar information.

The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to and stored by Google on a server located in the USA. Google may share this information with third parties, if required by law or if Google commissions data processing to third parties. However, Google will merge your IP address with the other stored data.

With the appropriate settings on your Internet browser you can prevent the mentioned cookies from being stored on your PC. However, there is the possibility that the contents of this website can no longer be used to the same extent. By using this site, you consent to the processing of personal data by Google in the manner and for the purposes set out above.

You can prevent the storage of cookies on your hard drive and the display of web beacons by selecting “Do not accept cookies” in your browser settings (In MS Internet Explorer, under “Tools & gt; Internet Options> Privacy & Settings”; in Firefox under “Tools & Settings; Privacy & Cookies”). By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

4th Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as legal basis.

In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO as legal basis. This also applies to processing operations required to carry out pre-contractual actions.

Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c DSGVO as legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f DSGVO as legal basis for processing.

5.        Data deletion and storage duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may be provided for by European or national legislators in EU regulations, laws or regulations (such as taxation) to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

III.        Contact form and e-mail contact

1.             Description and scope of data processing

On our website is a contact form available, which can be used for electronic contact. If a user realizes this option, the data entered in the input mask will be transmitted to us and saved. These data are:

                                • First name
                                • Surname
                                • E-mail address
                                • The data you submitted in the input mask

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.

Alternatively, contact via the provided e-mail address is possible. In this case, the user’s personal data transmitted by e-mail will be stored.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

2.        Legal basis for data processing

Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a DSGVO.

The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f DSGVO. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3.        Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4.        Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

5.        Opposition and removal possibility

The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue.

The revocation of the consent and the objection of the storage are to be directed to info@aviaweb.de or by post to the Aviaweb GmbH, Myliusstrasse 9, 60323 Frankfurt am Main.


All personal data stored in the course of contacting will be deleted in this case.

IV.   Your rights with respect to the stored data

If personal data is processed by you, you are concerned with DSGVO matters and you have the following rights towards the person responsible:

1.        Auskunftsrecht

You may ask the person in charge to confirm if personal data concerning you is processed by us.

If such processing is available, you can request information from the person responsible about the following information:

(1)       the purposes for which the personal data is processed;

(2)       the categories of personal data that are processed;

(3)       the recipients or categories of recipients to whom the personal data relating to you have been or will be disclosed;

(4)       the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;

(5)       the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

(6)       the existence of a right of appeal to a supervisory authority;

(7)       all available information on the source of the data if the personal data is not collected from the data subject;

(8)       the existence of automated decision-making including profiling under Article 22 (1) and (4) DSGVO and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 DSGVO in connection with the transfer.

2.        Right to rectification

You have a right to rectification and / or completion to the controller, if the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay.

3.        Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

(1)       if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;

(2)       the processing is unlawful and you refuse to delete the personal data and instead demand the restriction of the use of personal data;

(3)       the controller no longer requires personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

(4)       if you objected to the processing pursuant to Art. 21 (1) DSGVO and it is not yet certain whether the legitimate reasons of the person responsible prevail over your reasons.

If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.

If the limitation of the processing after the o.g. If conditions are restricted, you will be informed by the person in charge before the restriction is lifted.

4.        Right to delete

a)        Deletion obligations

You may require the controller to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:

(1)       Die Sie betreffenden personenbezogenen Daten sind für die Zwecke, für die sie erhoben oder auf sonstige Weise verarbeitet wurden, nicht mehr notwendig.

(2)       You revoke your consent to the processing gem. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.

(3)       You gem gem. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO Opposition to processing.

(4)       Your personal data has been processed unlawfully.

(5)       The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.

(6)       The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.

b)        Information to third parties

If the person in charge has made the personal data concerning you public and is acc. Article 17 (1) of the DSGVO, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.

c)        Exceptions

The right to erasure does not exist, among other things, as far as the processing is necessary

(1)       to exercise the right to freedom of expression and information;

(2)       to fulfill a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task of public interest or in the exercise of public authority delegated to the controller;

(3)       for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) DSGVO;

(5)       to assert, exercise or defend legal claims.

5.        Right to information

If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.

You have a right to the person responsible to be informed about these recipients.

6.        Right to data portability

You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data, provided that

(1)       the processing on a consent acc. Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO is based and

(2)       the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

7.        Right of objection

You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection.

8.        Right to revoke the data protection consent declaration

You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9.        Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the DSGVO .